EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account.Click OK to close the preferences, close and reopen the EndNote Library, and then click the Sync button.
Note! This is Case Sensitive - resetLocalSync not “resetlocalsync".Add this to the end of your E-Mail Address in the sync preferences: #!resetLocalSync.In EndNote desktop, open the correct file of the library that you'd like to sync with Online EndNote.Disable all automatic syncing and then restart EndNote. Open EndNote >click on Edit>Preferences>Sync.
Solution: The University of Western Australia Library gets all the credit for the solution below! Before attempting the procedure below ensure that your EndNote Desktop library is backed up in a Compressed Library. Issue: I want my Online EndNote account to sync with a different EndNote Library (reset sync).
If you have older versions of EndNote or Word, update Word, then update EndNote in that order and the tab should appear when you reopen Word.
For more versions and details, visit EndNote's support page on this topic here. Make sure Endnote Cite While You Write is checked, then click Ok. Click COM Add-ins in the manage drop-down menu, click Go. Within Word, click on Options (from File or Office button on top left), click Add-ins. If that does not fix the issue, follow the steps below to enable EndNote tools in COM Add-Ins: Mark to select it and click OK to display the EndNote tab in the Word Ribbon. Within Microsoft Word, click File, click Options, click Customize Ribbon, and check Main Tabs to see if the EndNote tab is active. Restart Word and check if the EndNote tab appears within a minute. 
Make sure that Cite While You Write is checked (it might already be checked). Within the EndNote software, click EndNote name at the top right, then click Customizer. Issue: The EndNote tab is not appearing in my Microsoft Word application. Note: Choose the latest edition of EndNote instead of EndNote X9 shown in the image below. Solution: In your Mac's System Preferences, click on Security & Privacy, click Privacy, click on Automation on the left, then make sure that Microsoft Word is selected under Endnote, and that Endnote is selected under Microsoft Word. Issue: I'm using a Mac and when I try to insert a citation in Word with Cite While You Write, it gives me an error message and grays out the insert options.
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